“Do I need to visit a doctor? No, VisionFocus is extremely easy to use and comes without a prescription.”
“HEALTH DISCLAIMER: This website is not intended to provide medical advice or to take the place of medical advice and treatment from your personal physician.”
If someone lies, and then later on they mutter “That was a lie,” does that make it okay? His disclaimers may keep this guy out of court, but as for trust? Both quotes are from the advertiser’s website. The first one from the middle of the page; the second one from the unusually long disclaimers at the bottom. Here’s how to contact VisionFocus:
Company: UAB Commerce Core
Address: Savanorių pr. 363, LT-51480 Kaunas, Lithuania
Email: support@getvisionfocus.com
Phone: +1 (501) 430-3455
Clones of this offer: ProperFocus
March 14, 2021: There may be nothing illegal or wrong with the following business practices. But they suggest to me that the seller is not to be trusted. I’m using my Trustworthy scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. I penalize the seller for statements made by shills.
Ridiculous claims: False (+1):
Some stretchers, but no outrageous claims found.
Suspicious location: TRUE (-1):
Onerous terms: False (+1):
The terms and conditions are lenient compared to other sellers of this type.
- You can return an item up to 30 days after you ordered it. Note that shipping takes up to 12 days, and subtract that from your return period.
- You pay the shipping on returns. Apparently to Lithuania.
Ads, spam, robocalls: Undetermined (0):
Their privacy policy is mild compared to those of many sellers. Bear in mind that the privacy policy for Voltex from the same seller is much more intrusive.
- They collect everything they can suck out of your browser, and any personal data you give them.
- They’ll spam you.
Lying and deception: TRUE (-1):
- I see that George’s twin brother Eric is writing for ConsumerVerified.org. As the disclaimer says, “Any photographs of persons used on this site are models.” See “Muttering” above. But the whiskey is real.
- An American flag, how patriotic. But the identical Amazon product is made in China.
- “VisionFocus offers the best money-to-value ratio on the market!” See “Overpriced” below.
Obfuscation: TRUE (-1):
- “I warmly recommend ordering yours right now, before they’re out of stock again.” Getcher wallet out, there’s no time to think.
- Careful with that order form. The $110 “Couples pack” is pre-checked.
Phony reviews: TRUE (-1):
Any site with more than three reviews automatically fails this test. VisionFocus has 29 reviews.
Crummy product:. TRUE (-1).
Amazon customers rated the identical product an average 1.6 out of 5 stars, and dumped on it:
- “NOT USEFUL FOR READING AT ALL! YOU WILL HAVE BETTER READING WITHOUT THEM. YOU HAVE TO PAY TO RETURN THEM TO CHINA! SHAME ON AMAZON FOR OFFERING THIS PRODUCT!”
- “The right hand knob broke on first use the left hand knob just spun around the glasses would only fit a small child’s head. The lens were apparently made unskilled labor I will never buy from this vendor again.”
- “It’s so bad of a design and construction that I can’t even express in writing. The screw that was supposed to allow adjustment on the right lens fell off the first time I tried turning it. Although the lenses has a plastic film protecting them during shipment, the lenses (both) had abrasion scratches on them which became apparent as soon as I removed the protective film. DON’T BUY IT!! It’s a complete waste of money.”
Overpriced: TRUE (-1):
The price after the 50% discount is $59. Not great, compared to $6 for identical glasses on Amazon.
Bad service: TRUE (-1):
- From TrustPilot: “Do you know anyone who has received a refund ? Basically, they are making the situation so difficult, people are just giving up on claiming. Do not allow them the satisfaction of knowing they have ground you down – persevere, and get your money back.”
- “I have called the number 1-501-430-3455 provided several times but unable to talk to anyone. I feel this is a sham company and I want a refund immediately.”
- “Finally received a refund. It was a tortuous process designed to make you give up!! It was only after I threatened legal action and writing to all the sites posting their advert that things started moving. To be fair the money was refunded but the whole process was extremely frustrating and trying. It took at least 10 emails. Best avoid the product for peace of mind.”
- I emailed them on Sunday night with a simple question about the glasses. Do these glasses have UV protection? I got an autoreply, asked again and got the answer Monday morning (no).
Total score: -5
Unauthorized charges: I found no evidence of this. However, PayPal (a good defense against credit-card theft) is not supported.
Conclusion: Don’t trust your vision to these toys. Deal with companies located in your own country. Try reading glasses at a pharmacy or visit an optometrist.