“Procera products should not e downgraded as a scam. Much scientific research went into the development of these fully tested products,. Shame on whomever intimted Procera on this site s a scam, for not doing our own unbiased research.” – DrEricksonPhD
March 25, 2018: I received the above in response to my post about Consumer Rewards Hub. I didn’t mention Procera in that post, but now that Dr. Erickson PdD has my attention this looks like a good time to do my own unbiased research.
How to contact this seller:
Website: Procera / company overview*
Company: Keyview Labs / Brain Research Labs LLC
5737 Benjamin Center Dr
Tampa, Florida 33634-5239
*Warning: My BitDefender blocks Procera’s home page. Apparently BitDefender thinks it’s dangerous to view that page. however, ScamAdviser says “High trust rating. This site looks safe to use.”
There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. I penalize the seller for statements made by shills.
Unauthorized charges (not scored): I see data sharing, autoship and order form issues. CREDIT CARD RISK ALERT!
- Procera shares your credit card data with other companies; see “Ads, Spam, Robocalls” below.
- Procera is also apparently running an autoship scam. So there’s a risk of getting unwanted monthly packages and charges on your credit card. From Ripoff Report: “It is sad that a company such as this can put you on an autoship without your consent-and you, the consumer ends up being tasked with returning the product, taking time from your day to do so when you did not ask for the product to be shipped a second time. Did the product work? No it did not-gave me massive headaches.“
- From PissedConsumer; “they charged my credit card again and shipped a second order without my permission or a reorder on my part. … They would not refund the full price charged but only half. I really got scre**D by these people. Beware!“
- It looks like Procera’s web site grabs order and credit card information before you click Submit. From PissedConsumer; “One day an ad for Procera AVH came up on my computer.I filled out an order for “memory improvement medicine”. I changed my mind before I submitted it. I “x”ed out and thought that cancelled the order. Two days later $234.65 was deducted from my checking account. I called the company and they said to return the box that was in the mail at that time and my account would be credited. I did just that and now they claim they never received the box. I am out of the money and they have their pills back. What do you call that?“
- Procera doesn’t accept PayPal; this doesn’t look good.
Ridiculous claims: +1. None found.
Suspicious location: +1. The address listed above is a real building. No other businesses are located here.
Ads, spam, robocalls: -1
- They’ll spam, junkmail and robocall you. You can opt out.
- If they sell their company, your personal data is part of the deal.
Lying and deception: -1
- “A Leader In Cognitive Health” is the headline over a picture of medical professionals having a friendly meeting in a sunny room. Which of them is Dr. Erickson? As it turns out, none of them. This is clip-art, for sale on iStockPhoto.com.
- Procera displays the FDA logo along with the disclaimer “These statements have not been evaluated by the FDA.”
Obfuscation: +1. None found.
Phony reviews: +1. None found.
Crummy product: 0. Unknown.
Overpriced: -1. Procera prices one bottle of Memory Support, 30 tablets (30 servings) at $35. That’s $1.67 per serving. Each tablet contains 350mg of “Memory support blend.” Amazon offers this product for $25, which is $1.20 per serving.
For comparison, Amazon offers one bottle of Panax Ginseng + Gingko Biloba, 60 tablets (30 servings) at $20. Each two-tablet serving contains 460mg of active ingredients. That’s $0.67 per serving. Panax contains the same active ingredients as does Procera. It’s 42% cheaper, and delivers 31% more active ingredients per serving.
Bad service: 0. Complaints are more focused on monetary issues than on service. From Ripoff Report; “Every time I have called the company, they have excuses and could care less that I don’t want this product.”
Total score; 1
Conclusion: Stay clear of these guys. And don’t try to fix yourself with unknown pills you get online; see a real doctor.
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