Tag Archives: flashlight

Blinded by AlumiTact X700 flashlights (2018)

Was a gift so im not really out any money but I’d sure be pissed if i bought one of these.


Love this flashlight. It is everything it says it is. This seems to be the last flashlight I will have to buy.

Quotes are from Amazon reviews.  How to contact this seller:

Website: X700
Company: Military Supply USA
1005 W. Franklin Ave. Suite 3
Minneapolis MN 55405
Phone: 888-666-0984
Email: info@militarysupplyusa.com

March 23, 2018: What’s changed since my post about this company in 2016?  They raised the prices.  There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. I penalize the seller for statements made by shills.

Unauthorized charges (not scored): CREDIT CARD RISK ALERT!  

  • Rejuvalex is running a free sample/autoship scam, so I’ve turned on the red light for them.  MS has the same address as Rejuvalex, so I assume they are the same company.
  • One thing I am hearing from people falling for the scam is that many of them never receive anything for their money, which isn’t too surprising,” writes The Outdoor Nerd.
  • They don’t accept PayPal; that doesn’t look good.

Ridiculous claims: -1.

  • We had to open up a second factory just to keep up with the massive amounts of orders coming in.”  Would that be in China?
  • … flash a blinding strobe light into the attacker’s eyes, leaving them ‘disoriented beyond belief.’
  • … designed primarily for military and police units …
  • 75% discount.

Suspicious location: -1.  Military Supply USA has moved since last I checked.  The address listed above is a real building.  But …hq

… there’s so much going on behind door #3.  Other users of this address are an exotic menagerie, featuring lawyers; so perhaps I should be more cautious than usual in what I write about this place? Several of these cohabitants look sketchy enough to charge MS a point for “Suspicious location,” and should reward further investigation:

  • David Schulman Law Office
  • DentalBrightPro (teeth whitening)
  • Stryke Design
  • Rejuvalex (advanced hair growth)
  • Blue Drone (order fulfillment)
  • Snyder Law Firm Ltd.
  • RE-Dwell (homebuilding)
  • DermaBellix (skin tag remover)
  • Borealis Philanthropy
  • RealCOO (real estate file management)
  • Elmcrest Property LLC (building operators)

Onerous terms: -1

  • For a refund, you have to return the flashlight within 30 days from your order — not from when you receive it.  See “Bad Service” below.  They charge a $10 restocking fee.
  • You can’t sue them, join a class action that’s suing them or join a group arbitration, unless you opt out of this clause within 30 days of ordering or using a flashlight.
  • They don’t guarantee that anything they say is true.

Ads, spam, robocalls: -1

  • They’ll beam ads at you and spam, junkmail, robocall and text you at your expense.  You can opt out.
  • They’ll share your personal data with other companies that will do the same.  You have to contact those companies to unsubscribe.
  • If you registered on a Do Not Call list, hahahaha!

Lying and deception: -1

  • You can pay for your order with PayPal.  Or can you?  It isn’t an option on the order form.  This means MS is in control of how much and how often you pay.
  • They came on Wednesday, and I am absolutely blown away by the quality of the light,” writes verified purchaser Brian Moriceon, who is not an actual person.  His photo is clip-art, for sale on 123rf.com.

Obfuscation: -1

  • A countdown timer suggests that you don’t have time to make a careful decision.
  • The web site shows pictures of two different X700 flashlights.  Which one will you get?
  • You have to drill down three pages to find out the price ($56).  Move your mouse pointer out of the page to get a coupon to save even more.
  • Careful with that order form; it’s pre-filled for a quantity of five flashlights.  It doesn’t show the total amount of the charge, only that they are $27 each and two of the five are “free.”  Will your charge be $81 or $135?  Based on what else I’ve seen on this web site, I’m guessing $135 at least.  The word “free” means nothing to scammers.  If you have experience here, please reply and let me know if I’m right.

Phony reviews: -1.  Shill FlashlightPedia writes “The X700 is designed and manufactured in the United States in Minneapolis under the highest US factory standards.”  This “review” has large graphical links to MS’s website.  The Outdoor Nerd reveals that these flashlights are actually made in China.

Crummy product: -1.  Rated 2.7 stars by 25 Amazon customers.  “Piece of junk, used 4 times on and off button breaks. Only 30 day warranty. Military USA supply wanted more money to resolve, never improve switch. They will not help you in anyway.”  From RipoffReport; “The light supplied by the flashlight was indeed superior to other flashlights in its class, as advertised, but its cheap, shoddy manufacture does not make up for that at the specified price charged.

Overpriced: -1.  MS prices one flashlight at $56.  Amazon carries the same flashlight for $35.  I see a remarkably similar 900-lumen flashlight on Amazon for $8.

Bad service: -1

  • From Better Business Bureau; “Flashlight purchased broke after 2 days on second time use. Want me to buy a separate warranty for 2/3 cost of flashlight. wont make good on product.
  • From PissedConsumer; “It took about 3 weeks to get the flashlights and then after about a couple weeks I decided I wanted to return them. So I called the company and they said….”it’s too late, you have 30 days from the day of your order”. Not the day you receive them, but the day of your order. Yet they take 3 weeks to get to you.
  • Another; “I returned it to the address indicated on the packing slip, the same day as received, AT MY EXPENSE. When after some time passed, and I hadn’t received full credit, I called Military Supply USA and was told that they didn’t receive it.  I checked the tracking number online which showed that they DID receive it.  I’m still waiting for $35.00 to be credited back to my account!
  • From RipoffReport: “Called customer service. Guy didn’t care and I think he gets called alot.

Total score; -10

Conclusion: Buy a flashlight at a hardware store.  And forget about blinding and hitting people with it.


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Jammed by Roadside Hero flashlight (emergency tool)

Earthquakes, hurricanes or even tornados can often strike anywhere and without warning. But with the Stealth Angel Roadside HERO by your side, you’ll have the confidence that comes with knowing you’re ready for anything.

Contact information:

Stealth Angel / Invative Inc.
7080 Hollywood Blvd. #1100
Los Angeles, CA 90028
Email Address: info@StealthAngelSurvival.com
Telephone: 877-210-7911

February 26, 2018: There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. I penalize the seller for statements made by shills.

Ridiculous claims: 0.  The quote at the top of this post borders the ridiculous.  What about tsunamis?  Okay, I see further down they’ve got those covered, too!

Suspicious location: -1.  The above address is a “virtual address” hosted by DaVinci Virtual Office Solutions.  So it’s a cut above the typical UPS mailbox, but it’s still not a dedicated company facility.  

Stealth Angel/Invative shares this “co-working space” with several other businesses that may or may not have anything to do with them, including:

  • Premier Party Strippers
  • Blackout-X (vaping supplies)
  • Dark Angel (tactical survival kit)
  • Green Gorilla (CBD)

Onerous terms: 0.  Terms are much milder than those of some sellers.  However,30 days

  • To return a flashlight, you have to send it within 30 days … of what?  I’m guessing 30 days from the date of your order.  If so, subtract their shipping time to your location to find out how long you have to decide whether to keep the light after you get it.  “We cannot guarantee when an order will arrive.
  • They don’t guarantee that the light is fit for any use; nor that anything they say is true.
  • You can’t sue them, join a class action that’s suing them, or join a group arbitration.

Ads, spam, robocalls: -1

  • They’ll spam you.
  • They’ll share your personal data with other companies that will do the same.
  • If they sell their business, your personal data is part of the deal.
  • They ignore “Do not track” browser settings.

Lying and deception: +1. None found.

Obfuscation: -1.  Terms Of Service are extremely long for a flashlight.  And they’re partly in hard-to-read upper case.

testimonial guyPhony reviews: -1.  “Doesn’t get any stronger.  This thing is insanely bright, but it’s durable, lightweight and compact enough.”  I couldn’t track the photo accompanying “Martin K.”‘s testimonial down to a specific clip-art service.  However, it appears in many other web sites under a variety of names.

Crummy product: 0.  Unknown.

Overpriced: 0.  Stealth Angel is asking $50 for one light.  Amazon offers a similar solar-powered light for $20, but you can’t charge your phone from it.

Bad service: -1.  I sent Stealth Angel a technical question about the flashlight seven days ago; I didn’t receive a reply.

Total score; -4

Unauthorized charges: I found no reports of this.  The Better Business Bureau rates Stealth Angel “A-” with mixed reviews and five complaints, most of them resolved.  Stealth Angel accepts PayPal.

Conclusion: A cool gadget to show off to your buddies, but expensive; and it comes with spam.

Blooper: 

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Attacked by 1TAC Flashlights (2017)

Tc 1200 is a total piece of s61t. My mom got it for me for Christmas… all hyped that she got me some premium flashlight… and that it was top of the line…

I see that my post about 1TAC flashlights of a year ago is beating all my other posts for hits.  (The above is from a reply to it; I hope you let your mom down gently, kid.)  And it’s getting close to Christmas.  So, time to take another look at this tactical flashlight and its seller.  (I didn’t say “maker;” c’mon, you know better than that.).

November 27, 2017; There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. I penalize the seller for statements made by shills.  Contact information:

Web site: 1TAC.com
Corporate address: 2630 Townsgate Suite I, Westlake Village CA, 91361
Phone: 1-855-259-1980
Email: support@1tac.com

Ridiculous claims: -1 

  • The blinding strobe and lightly crenellated bezel provide options for self defense, making this an excellent companion for walking home at night, or a solid choice for a back-up light for police or security personnel.”  Keep in mind that the flashlight is five inches long; not much of a club.
  • it has a disorienting strobe effect which can be used to blind the target permanently,” writes Tactical Flashlight Mag.
  • Original retail price $224; now $80?  See ‘Overpriced’ below.

Suspicious location: +1.  It looks like 1TAC’s fortunes have improved over the past year.  The corporate address listed above is in a respectable-looking office park, and is not a UPS store.  hqOther businesses at this address seem legit:

  • Brand Ventures Inc. (marketing)
  • Dronefly
  • Intergalactic Content

Onerous terms: -1

  • Shipping is free; but they’ll add a $3.95 processing and handling fee to the purchase price.
  • Items must be returned in new, unopened and unused condition …”  It looks like, if you try the light, you can’t return it.  They will also want to know your reason for returning it!
  • You have 30 days from the date of purchase – not from the date you received it – to return your flashlight.  Shipping takes 10 to 14 days, leaving you with perhaps two weeks to return it.
  • They charge a processing and handling fee on returns.  Unless your flashlight is defective, they’ll charge you for the return postage too.
  • If you reverse their charge on your credit card, that’s “theft.”
  • You can’t sue them, join a class action that’s suing them, or join a group arbitration.  Fallback position; you have to come to a Los Angeles court to sue them.
  • They don’t guarantee that the flashlight is fit for any use; nor that anything they say is true.

Ads, spam, robocalls: -1

  • They’ll beam ads at you and spam you.
  • They’ll share your data with other companies that will do the same.
  • If they sell their company, your data is part of the deal.

Lying and deception: -1.  “An IP65 waterproofing standard protects this light against water … ”  I”m impressed that 1TAC uses an International Protection Marking code for the level of protection their flashlight provides.  But, IP65 is not a waterproof level of protection.  “Water-resistant” would be more accurate.

Obfuscation: +1.  None found.

Phony reviews: -1.  I see lots of obvious shills touting the TC1200.  And the ones I’ve checked are pretty funny too; see “Bloopers” below.

Crummy product: 0.  From what I can tell from unbiased reviewers, it’s mediocre at best.  Amazon customers rated it an average 3.2 stars.  “Bought 3 of these. One started corroding after 5-6 uses within the first 2 months. One ran down new energizer batteries in a few hours. Company does not stand behind the product. They would replace the corroding parts but wanted to charge me for shipping and handling.

Overpriced: -1.  1TAC is asking $80 for this 1200-lumen, 5-function flashlight.  Amazon has several 1200-lumen flashlights, including this remarkably similar light for $10.

Bad service: -1.  I see many complaints about deceptive practices and failure to respond to phone calls and emails.  From Reviewopedia; “Attempted to call but was on hold over 30 minutes. Emailed customer service and was told to wait up to 24 hours for a response – it’s been over 48 hours. I think I’m out $94 – A hard lesson learned.”  The Better Business Bureau rates 1TAC B- with nine complaints.

Total score; -5

Unauthorized charges:  1TAC doesn’t accept PayPal; that doesn’t look good.

Conclusion: Buy a flashlight at your local hardware store.  There you can try before you buy, and you have a good chance of returning a product you’ve used.

laughBloopers:

  • The recessed tail switch can be operated with one hand …”  Ahahaha, stop it!  Every flashlight can be operated with one hand!
  • Tame reviewer InfinitePowerSolutions hypes 1TAC’s TC1200 flashlight, with prominent graphical links to a different vendor selling a different product; Military Supply USA.
  • TC1200 information 1Tac very rare became only at this time, but we will do our best to provide the specifications and qualifications of this perceived military too flashlight technology, which has just been made available to the public. It is said that the spotlight LED digital concentrations produce extremely bright, light and radiation that should not be used in a game, or as a light.”  This is from the tech-savvy web site Save Of Scam Activity.
  • Irrespective of your individual position or job-related status, handy tools are becoming increasingly popular.”  Thank you for that insight, The Tactical Pros.

Undone by UberTorch Flashlights

Money taken out of my acct immediatiy plan to go to my bank and dispute charge right away hope i get my money back expensive lesson very angry at this company dont order anything from them ever they are a ripp off

This in response to my post about a different offering from SC Enterprises Ltd, TV Frog.  Now I see they’re selling those Chinese flashlights that you’re supposed to be able to blind and hit people with, in this case branded UberTorch.  Contact information:

SC Enterprises Ltd
19-21 Crawford Street, Dept. 706
London, UK W1H 1PJ
By Phone: +1 716 330 1335
By Email: support@ubertorch.com

September 4, 2017; There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. I penalize the seller for statements made by shills.


Ridiculous claims: -1

  • You’d have the ability to disorient any would be attacker with the push of a button.  Right, get out your flashlight, fumble it to the correct setting and shine it in his eyes.   See how far you get with this plan before you’re looking at the ceiling.
  • This light’s incredible LED technology is used by the U.S. Navy Seals, the Coast Guard, …  They’d have to go to an antique store to buy an incandescent bulb flashlight.

Suspicious location: -1.  19-21 Crawford Street, Dept. 706, London, UK W1H 1PJ is a mailbox.  It’s shared by known scam TV Frog.  po

Onerous terms: -1

  • You have 30 days from the day you ordered to return the flashlight — not from the day you receive it.
  • You have to return the flashlight unused.
  • All sales are as-is and final.  
  • They won’t give you a refund, only another flashlight or non-transferable store credit.
  • You pay the return shipping (apparently to the Netherlands)
  • They don’t guarantee that the flashlight is fit for any use; nor that anything they say is true.

Ads, spam, robocalls: +1.  With your permission, they’ll email you advertising.

Lying and deception: -1

  • With Over 20,000 Sold This Month, People Are Talking:  A peek at the source code for the web page shows that this number isn’t a variable; it was typed in with the rest of the sales pitch.  Are they going to go back and edit it every month?  I don’t think so.
<h2>With Over 20,000 Sold This Month, People Are Talking:</h2>
  • We are proud to be fulfilling great products in the USA, helping to provide jobs to American Citizens.  I found a British address; see “Suspicious location” above.  UberTorch’s governing law is BC, Canada.  ScamAdvisor reports that the web site is based in the Netherlands; and buyers of associated product TV Frog have to return their defective products to a Netherlands address.  I see no evidence of shipping from a US location.

Obfuscation: -1.  Careful with that order form; it’s pre-filled for a quantity of three flashlights ($135).

Phony reviews: +1.  Despite SC Enterprise’s claim that “People are talking” I couldn’t find any UberTorch reviews, phony or otherwise.

Crummy product: 0.  I couldn’t find any unbiased ratings.  Keep in mind that a good product can be the bait for a scam.

Overpriced: -1.  SC Enterprises prices one UberTorch at $67.  Amazon offers the UberTorch for $149.  It has no customer ratings yet.  Amazon also carries the remarkably similar Woqhain 800 lumen zoomable flashlight for $9; it’s rated 4.5 stars.

Bad service: -1.  My test email to support@ubertorch.com has gotten no reply yet after five days.


Total score; -5

Unauthorized charges: I found no reports of this.  ScamAdvisor gives UberTorch website a trust rating of “Low – may be unsafe to use.”  SC Enterprises accepts PayPal.

Conclusion: Buy a flashlight at your local hardware store.

 

 

Battered by Battle tactical flashlights

December 9, 2017 update; This web site now gives a 502 “page is offline” error.  If you placed an order with them and haven’t received it, contact your bank and ask them to reverse the charge.

I found a different web site using the same brand name, “Battle Flashlights.”  The new web site has no contact information.  When I clicked “Order” it sent me to 1Tac Flashlights.  It looks like Battle has quit selling flashlights and is now in the “Publisher” business.


Only at Battle Flashlights can you order one item, and get sold and charged for two!

Battle Flashlights
501 W Broadway, Ste A304
San Diego, CA 92101, United States
Phone: 1-855-454-6186
Email: support@battleflashlights.com

June 24, 2017: There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true, +1 means false, and 0 means undetermined. I penalize the seller for statements made by shills.

Ridiculous claims: -1.  Kudos to whoever wrote this copy for making an 800 to 1,000-lumen flashlight sound like a nuclear weapon.

  • Some users are afraid it will be regulated and sales of this item will be outlawed for civilian use.
  • “Paralysis strobe” technology.

Suspicious location: -1.  501 W Broadway, Ste A304, San Diego, CA 92101 is a mailbox. po

Onerous terms: -1

  • They’ll charge a 30% restocking fee on returns for refund or replacement.
  • They don’t guarantee that the flashlight is fit for any use; nor that anything they say is true.
  • You can’t sue them, join a class action that’s suing them, or join a group arbitration. If you somehow end up in court with them anyway, it has to be a court in San Diego, CA.

Ads, spam, robocalls: -1.

  • They’ll beam ads at you, spam, junk-mail, telephone and text you.  You can only partially opt out.
  • they’ll share your data with other companies that will do the same.
  • If they sell their company, your data is part of the deal.

Lying and deception: -1.

  • 200 times more powerful than a camera flash?  Battle Flashlight; 800-1,000 lumens.  Camera flash onto 1 square meter; 1.4 million lumens.
  • What’s included with your purchase?
    • 1x BATTLE FLASHLIGHTS flashlight – 800-1000 Lumens – 2000X Zoom
    • 1x Rechargeable Lithium Battery*
    • 1x Lightning Fast Wall-Charger*
    • 1x Lightning Fast Car-Charger*
    • 1x Luxurious Protective Case
    • 100% Rush Shipping NationWide!

A few paragraphs away, I found: * These items are optional and have an additional cost.

Obfuscation: -1.

  • hiddenCount-down timer on the second page implies that you don’t have enough time to make a careful decision.
  • They slip a second product into your package on page 3, doubling the money they’ll charge.  The total charge is in a light type-face, easy to overlook.

Phony reviews: -1

  • The first page of the web site poses as a review.
  • It includes several testimonials by people with no last names.

Crummy product: 0.  There’s no way to know.  Remember that you buy and pay for two products here.  One richly described flashlight, plus a “free” tactical kit, concealed until the third page, for which they charge an additional $20.

Overpriced: -1. Rhetorically they ask, “How are we able to offer this extraordinary flashlight for such a low price?”  By forcing you to also buy a second product.

75% discount: +1.  False; I think?  See “Bloopers” below.


Total score; -7

Unauthorized charges:  I found no reports of this.  Battle Flashlights does not accept PayPal.


Conclusion: Forget these guys; buy a flashlight at Home Depot.

Bloopers:  True!  We’ve hit the jackpot this time.

  • laughIt is already selling out all over The USA and Europe and has now landed in!
  • … this “military grade” flashlight has become very popular among both men and women from .
  • 1x Luxurious Protective Case.  Surely the copywriter is winking at us here.
  • Remember:(Our shipping network reaches every corner of with no exceptions!).
  • They can’t decide what their regular price is; and their arithmetic is hilarious.bloopers

Gulled by Gladiator tactical flashlights

I WAS going to buy & backed out of the screen … They went ahead & charged my card & shipped the order (WITH RUSH SHIPPING EXTRA) an added the upgraded package & signed me up for some club membership I didn’t want!

The above is from Frank in central Florida, replying to another post.  Gladiator Flashlights contact information:

10755 Scripps Poway Pkwy #360, San Diego, CA 92131 USA
support@gladiatorflashlights.com
1-844-769-4088

It’s June 11, 2017.  There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true, +1 means false, and 0 means undetermined. I penalize the seller for statements made by shills.

Ridiculous claims: -1

  • Should this flashlight be banned from the public? It could be soon.”  This is from the Gadgets World public page on Facebook.  The real question is whether this scammer should be banned from the public.
  • These days, in a world where terrorism, and natural disasters are becoming the norm, it’s more important than ever to have the right tactical gear.”  As trade goods?
  • This light’s incredible LED technology is used by the U.S. Navy Seals, …” etc.  True, you don’t see many incandescent light bulb flashlights these days.

Suspicious location: -1.  10755 Scripps Poway Pkwy #360, San Diego, CA 92131 USA is a mailbox.po

Onerous terms: -1

  • ***ALL SALES ARE FINAL***  (this may be why I found no guarantee period or terms).
  • ALL refunds or warranty replacements will be subject to a 30% restocking fee.
  • Products are sold on a one-time and subscription basis.”  I gather from Frank’s experience that subscription is the default sale plan.
  • You can cancel your subscription any time, but they won’t give your money back.
  • Even if you never use the products you receive, you have to pay for them.
  • Reversing their charges on your credit card is “theft.”
  • They don’t guarantee that the flashlight is fit for any use; nor that anything they say is true.
  • You can’t sue them, join a class action that’s suing them, or join a group arbitration.

Ads, spam, robocalls: -1

  • They’ll beam ads at you, email, robocall and text you.  You can only partially unsubscribe.
  • They’ll share your data with other companies that will do the same.
  • If they sell their company, your data is part of the deal.

Lying and deception: -1.  From the complaints I’ve read, it’s clear that the Terms and Conditions omit important information, such as how to make a purchase without a subscription.

Obfuscation: -1

  • You have to drill down thru three pages to find out the price.
  • Count-down timer to make you think you don’t have enough time for a careful decision.

Phony reviews: -1.  I particularly enjoyed this line from TVStuffReviews.com; “The company stresses that not only is the product of our product with the business and the service offered is much better.

Crummy product: 0.  This looks like the usual low-end tactical flashlight; some people are satisfied with it, others not.

  • Frank wrote “Wasn’t exactly what I wanted, I got most of my money back & got to keep their flashlight package none the less. Surprisingly the flashlight works great! Lol
  • The Better Business Bureau has this complaint; “I Do NOT want there BOGUS FLASHLIGHT that their Video Shows its as BRIGHT as SUN but in REALITY the flashlight is just a plain flashlight…I WANT a 100 PERCENT REFUND and I Want NOTHING to Do with this Company EVER AGAIN.

Overpriced: +1.  False.  Gladiator is asking $20.  Amazon carries the Gladiator LT600 flashlight, which sure looks like the same light, for $30.

75% discount: -1.  True.


Total score; -7

Unauthorized charges: CREDIT CARD RISK ALERT.  If you enter your credit card number on the order form, the scammer will put a charge on it immediately even if you don’t click “process.”  In addition to Frank’s experience, I see many complaints on the Better Business Bureau about being charged more than advertised for the flashlight and being charged a monthly membership fee for a club the customers didn’t join.  Gladiator does not accept PayPal.


Conclusion: It’s not worth even a good flashlight to let these scammers glom onto your credit card data.

Blooper:

Sunburned by Atomic Beam USA tactical flashlights

This is a cheaply built product, that has been aggressively marketed,” writes Joe on BrightReviews. “Based upon my experience, I would suggest buyers to beware!”

Let’s turn the harsh light of the Scam-O-Meter on TeleBrands’ Atomic Beam USA flashlight.  (They also sell lanterns, headlamps, battery chargers and many other products.). There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true, +1 means false, and 0 means undetermined.

Ridiculous claims: -1.  Forty times as powerful as an ordinary flashlight.  It’s safe to assume that by “ordinary” they mean an incandescent bulb flashlight from a museum.

Suspicious location: +1.  At 79 Two Bridges Road, Fairfield, NJ 07004 I see a very nice facility.hq

Onerous terms: 0.  The terms are better than those offered by many sellers, so I’ll cut them a little slack.  However,

  • To get a refund, you must return the light within 30 days of receiving it.  It must be in “like new” condition, in its original packaging, including all the stuff that came with it.
  • You can’t sue them, join a class action that’s suing them, or join a group arbitration.
  • Once they process your payment, they won’t cancel your order.

Ads, spam, robocalls: -1

  • They’ll use the information you give them to beam ads at you.
  • They’ll share it with other companies that will do the same.
  • If they sell their company, your information is part of the deal.

Lying and deception: -1

  • TeleBrands measures the power of their flashlight in Lux, claiming up to 5,000 lux.  All other flashlight sellers measure their products’ power in Lumens.  This makes comparing flashlights quite inconvenient.  
  • Lux is also a deceptive measure, because by itself it’s incomplete.  While Lumens is a measure of the light produced by the source, Lux is a measure of the light the source casts on a given surface area at a specified distance from the source and a specified angle relative to it.  Without the values of these variables, Lux means nothing.
  • Careful; the order forms are pre-filled for a quantity of two products.

Obfuscation: +1. None found.

Phony reviews: +1.  None found.

Crummy product: 0.  As far as I can tell, it’s a typical low-end tactical flashlight.  Wired rates it “Very good, but not quite great.”  Freakin’ Reviews writes, “While there is nothing particularly wrong with Atomic Beam, there isn’t much unique about it to make this a superior choice than other tac lights which cost the same or less.

Overpriced: -1.  TeleBrands is asking $20 for one flashlight, including AAA batteries.  Freakin’ Reviews notes that this was formerly advertised as a 1200-lumen flashlight.  Amazon sells Atomic Beam USA for $18, but offers what looks like the same 1200-lumen flashlight for $9.

75% discount: +1.  False.


Total score; 0

Unauthorized charges: The combination of bad service and billing irregularities leads me to rate this company as a CREDIT CARD RISK ALERT despite their relatively high Scam-O-Meter score.

  • The Better Business Bureau rates TeleBrands D+ with many negative reviews and complaints.
  • PissedConsumer has numerous complaints.  Here’s one; “I ordered a “get up and go cane” from Telebrands.They called to tell me it shipped.  Then they told me they added costume jewelry- earrings to the shipment at no additional charge. Then they told me that they included a necklace and would bill me an additional $39.99. I refused the entire box… including the cane.
  • RipoffReport likewise has lots of complaints, such asBecause he wanted to keep my business, he offered to take $10 off the order which he stated was $47.97 and would sell it to me for $37.97 – which is the original amount on my printed invoice!

Conclusion: Avoid.  Despite the unusual web presentation, the products are nothing special.  Too many people have had trouble with these guys.