“If you’re not satisfied with our product, simply return it for a full refund!”
“… some fast talk on giving you 65% back“
People are complaining that they receive a different product than advertised; “It’s just oil.” Thanks to alert reader Joe Flazhman for sharing this offer.
Suspicious Address: TRUE (-1):
Brand: RestoFinisher
Company: RestoFinisher Inc.
Address: 1771 Robson Street / Vancouver, BC V6G 1C9, Canada
Email: support@myrestofinisher.com
Phone: 1 (531) 204-2238
Website: RestoFinisher
This is actually Robson Print and Ship, which hosts quite a lot of web merchants, or perhaps just one that uses a lot of names. A mailbox outside the US is not okay. BTW the 531 area code of the phone number maps to Nebraska.
Ridiculous claims: False (+1):
None found.
Onerous terms: Undetermined (0):
guarantee days | guarantee starts when? | ok to open the package? | ok to try the product? | ok to use the product? | restocking fee |
---|---|---|---|---|---|
90 | ? | ? | ? | ? | ? |
Terms are a svelte 2 pages long, just 734 words. But details about the return policy are missing.
Ads, spam, robocalls: False (+1):
They collect the usual garmongous information about you. But they don’t seem to do anything with it, that they admit anyway.
Lying and deception: False (+1):
None found.
Chicanery: TRUE (-1):
- “There is limited availability and this 50% OFF REGULAR PRICE OFFER may be taken down at any moment!”
- Bulletins about other people buying the last bottles
- Pop-up: “Yes! I want 50% off.”
- If I point outside the order form, a giant coupon pops up.
- Links to Terms, etc. are hidden in pale type
Phony reviews: TRUE (-1):
Sites with more than 3 testimonials automatically fail this test. RestoFinisher has 7.
Crummy product: TRUE (-1):
- From Better Business Bureau: “Apon using this product it was just an oil. Not what they claim on the website.”
- From NayZayerz: “This product is nothing more than a very poor polish. It does not restore or enhance the finish. It does not mask or hide minor scratches,wear or even smudges. My blunder for thinking this product would perform as described.”
- From SabiReviews: “Customers testified that the product has nothing to do with restoring furniture. It’s just olive oil poured in a bottle that says ‘Wood Finish Restorer’. The Wood Finish Restorer product you see on their ad is NOT what you get. The product you get just says “Wood Finish Restorer”, no ingredient list, no UPC code, no manufacturer name, no address, no instructions on the bottle, just Made In China. The site claims the product ships from US, but in reality it comes from China. Absolutely not non-toxic. Restofinisher contains ingredients that may cause eyes irritation and make people feel sick. It is also inflammable.”
- “A complete SCAM, as previously stated I received a bottle of some kind of oil, no ingredients listed, no “restofinish” on the bottle. I’ll attempt to send back but not holding my breath.”
Overpriced: TRUE (-1):
Seller | item | Rated | price | unit | unit COST |
---|---|---|---|---|---|
RestoFinisher Inc. | 1 12-oz. bottle RestoFinisher* | $30 | 1 oz. | $2.50 | |
Amazon | 1 24-oz. bottle Rejuvenate Cabinet and Furniture Cleaner | ****’ | $6 | 1 oz. | $0.25 |
Bad service: TRUE (-1):
- From Better Business Bureau: “price charged to my credit card. $ 36.74 They sent me a different product. When I called the company a woman told me that send it back, but I have to pay for delivery. I did disagree. She issued a credit to my **** for $17.97.’
- “The product was 59.95 second bottle for 10.67. Apon using this product it was just an oil. Not what they claim on the website. I will only get 33.00 back.( another ****) some fast talk on giving you 65% back and keep it. Their claim was 65% back on 49.95. 15.90 for their shipping and then they deduct the charge for their free gift. So it was not really free?”
Total score: -3
Unauthorized charges: I found one complaint about this.
- From Better Business Bureau: “They charged my credit card for the amount of the order. My credit card just contacted me. They also tried to add a charge of $49.00 which is completely bogus. After finding this out I then called the credit card company and asked them to decline the original charge.”
Advice: Try the cheaper product from Amazon.
Scoring: There may be nothing illegal or wrong with the above business practices. But they suggest to me that the seller is not to be trusted. I’m using my Trustworthy scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. The practice scores total to a Trustworthy Score between +10 and -10. I penalize the seller for statements made by shills.