HD360x is a lot like LUX HD450; ugly. (Thanks to D. Stoddard for the tip.) Same web pages; same crummy lenses.
Whether it shares other evil traits like credit-card fraud remains to be seen. Its base in Canada may make legal recourse for US citizens difficult. Let’s see what this operation is up to on September 7, 2016.
- Buying these lenses will make you famous online. “Many Instagram Famous Celebrities have finally shared their secrets about how they have gained over a MILLION FOLLOWERS in a very short time-frame. … Most of them used to take pictures simply with their phone, but they weren’t gaining any followers until they started using the HD360X for instant high quality pictures. Now, they have created their own empire with one simple device!“
- They outperform lenses by Zeiss, Leica, Nikon and Canon, according to an unattributed scientific-looking chart. I’ve tested the lenses; this claim is so false! -1
Post Office box: The scam site doesn’t offer a physical address of any kind. Their Privacy Statement divulges the Canadian address of their Privacy Compliance Officer: 1415 33 St N, Lethbridge, AB, T1H 5H2, Canada. Here I see a mini-storage warehouse. -1
- Believe anything we say at your own risk.
- We don’t guarantee that our products are fit for any use.
- Any returns are subject to our return policy. (I couldn’t find the Return Policy on the website.) -1
- Information collected during a transaction is only used to complete the transaction.
- If we want your information for marketing, we’ll ask for it. You can opt in or opt out at any time. +1
Lying and deception:
- The web page masquerades as a review of the vendor; but its domain is HD360x.com.
- It has the byline “Matt Perez.” I found no Matt Perez who has anything to do with photography or journalism.
- A different lens is shown in the sidebar than on the main part of the page.
- “We set our design goals to make these lenses the finest in the world, bar none.” So says the fictitious Simon Greig, HD360x’s Lead Technologist (and LUX HD450’s, too?). -1
- Most of the Terms and Conditions document is not about clip-on phone lenses; you’ll have to read it pretty hard to pick out what little meat is there.
- You have to drill down through three web pages to see the price list.
- An animated timer suggests that you don’t have time to comparison-shop. -1
Phony reviews: I see the usual suspects; Assistive Tech, Infinite Power Solutions, etc. This type of scam is a cooperative enterprise among many “companies.” Any vague, wildly enthusiastic review by someone you never heard of before with a button linking you to the seller is getting paid. -1
Crummy product: I’ve tested these lenses; “crummy” is about right. -1
Overpriced: HD360x offers a single set of lenses for $56, and quantity discounts down to $27.50 for 20 sets. Amazon has a wide selection of clip-on phone lens sets, including what looks like the identical product under another brand for $5.99. -1
Unauthorized charges: Once they’ve got your credit-card data, they turn unresponsive. A typical complaint:
… the customer “service” is unfriendly, they refuse to cancel orders (within the first minute after it was placed!), they do not acknowledge emails, refused shipments, or returns. I am still waiting for a refund from April (it is August as I write this). -1
Final Scam-O-meter score: -8
Even if you still want the lenses, you’ll avoid a lot of trouble and grief by steering clear of these guys.
If you’re a victim
I am very sorry to learn it. Here’s the best advice I’ve been able to come up with for victims of phone lens scams.