Tag Archives: hearing aid

Waxed by Marvel hearing aids

The doctor is not a doctor; and the guarantee is not a guarantee.  So it’s no surprise that Marvel hearing aids are not really hearing aids.

They are “Personal Sound Amplifiers” (PSA).  A PSA has the same relation to a hearing aid as off-the-rack reading glasses have to prescription glasses.  There are many manufacturers and models.  A PSA might be helpful, and they’re cheap enough to give them a try before going the more expensive prescription route.  My wife has been using a PSA (not Marvel) and her hearing loss is slight enough for it to be quite helpful.

Marvel hearing aids are sold by Bargain Club Sale:

  • 5173 Waring Rd #12, San Diego, CA 92120, United States
  • support@bargainclub.sale
  • 1-877-885-4114

It’s June 7, 2017.  There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true, +1 means false, and 0 means undetermined. I penalize the seller for statements made by shills.

Ridiculous claims: -1.  “The same quality found in high priced Hearing Aids for 90% less.”

Suspicious location: -1.  “Corporate” address 5173 Waring Rd #12, San Diego, CA 92120 is a mailbox.corporate

Onerous terms: -1

  • I found no mention of guarantee or warrantee terms?
  • They charge a 30% restocking fee for refunds and warrantee returns.
  • If you reverse their charge on your credit card, that’s “theft.”
  • They don’t guarantee that the hearing aid is fit for any use; nor that anything they say is true.
  • You can’t sue them, join a class action that’s suing them, or join a group arbitration.

Ads, spam, robocalls: -1

  • They’ll beam ads at you, spam, junk-mail and text you.  You can only partially unsubscribe.

Lying and deception: -1

  • The headline “Medical Product of 2016” announces a cover of Today’s Medical Developments that features a picture of the hearing aid.  But the cover has been doctored.mags
  • The unnamed author writes, “As an Ear, Nose & Throat physician, I saw a tremendous amount of patients daily with hearing loss …  Marvel Hearing Aid has 24/7 support, and is backed by physicians and audiologists.”  But the Terms and Conditions reveal “Bargain Club Sale is not a medical professional, and does not provide medical services or render medical advice.
  • This lead me to develop a passion in creating the best hearing aid, at a reasonable price.”  But Alibaba carries what sure looks like the same hearing aid, available in lots of 50 or more.
  • “When you buy the Marvel Hearing Aid, it is guaranteed that you won’t be wasting your time with products that don’t live up to their claims …”  This is not a guarantee.  The Terms and Conditions disavow any stated or implied guarantee not contained in the Terms and Conditions–which don’t offer one.

Obfuscation: -1.  You have to drill down thru three pages to find out the price ($40).

Phony reviews: -1.  On-site testimonials by people with no last names.

Crummy product: -1

  • The marvel hearing aid did not work well was too loud and had a rooting noise wouldn’t buy again their return policy stinks,” Sue messaged me on Facebook.
  • A look-alike I found on Amazon is rated 2.6 out of 5 stars by 35 customers.  “Does make things louder but is very staticy and tinny sounding, doesn’t stay in place very well.

Overpriced: +1.  Amazon carries what sure looks like the same item, labelled “personal hearing amplifier,” for $40, the same price as Bargain Club Sale.

75% discount: +1.  False.

Total score; -6

Unauthorized charges:  I found no reports of this.  They do not accept PayPal.

Miscellaneous:  ScamAdvisor.com says “Low trust rating.  This site may not be safe to use.”

Conclusion: An online transaction with this seller looks risky.  The lack of guarantee terms and the lying make me uncomfortable.  Buy a PSA at a pharmacy; or try Amazon.