Tag Archives: 1TAC

Attacked by 1TAC Flashlights (2017)

Tc 1200 is a total piece of s61t. My mom got it for me for Christmas… all hyped that she got me some premium flashlight… and that it was top of the line…

I see that my post about 1TAC flashlights of a year ago is beating all my other posts for hits.  (The above is from a reply to it; I hope you let your mom down gently, kid.)  And it’s getting close to Christmas.  So, time to take another look at this tactical flashlight and its seller.  (I didn’t say “maker;” c’mon, you know better than that.).

November 27, 2017; There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. I penalize the seller for statements made by shills.  Contact information:

Web site: 1TAC.com
Corporate address: 2630 Townsgate Suite I, Westlake Village CA, 91361
Phone: 1-855-259-1980
Email: support@1tac.com

Ridiculous claims: -1 

  • The blinding strobe and lightly crenellated bezel provide options for self defense, making this an excellent companion for walking home at night, or a solid choice for a back-up light for police or security personnel.”  Keep in mind that the flashlight is five inches long; not much of a club.
  • it has a disorienting strobe effect which can be used to blind the target permanently,” writes Tactical Flashlight Mag.
  • Original retail price $224; now $80?  See ‘Overpriced’ below.

Suspicious location: +1.  It looks like 1TAC’s fortunes have improved over the past year.  The corporate address listed above is in a respectable-looking office park, and is not a UPS store.  hqOther businesses at this address seem legit:

  • Brand Ventures Inc. (marketing)
  • Dronefly
  • Intergalactic Content

Onerous terms: -1

  • Shipping is free; but they’ll add a $3.95 processing and handling fee to the purchase price.
  • Items must be returned in new, unopened and unused condition …”  It looks like, if you try the light, you can’t return it.  They will also want to know your reason for returning it!
  • You have 30 days from the date of purchase – not from the date you received it – to return your flashlight.  Shipping takes 10 to 14 days, leaving you with perhaps two weeks to return it.
  • They charge a processing and handling fee on returns.  Unless your flashlight is defective, they’ll charge you for the return postage too.
  • If you reverse their charge on your credit card, that’s “theft.”
  • You can’t sue them, join a class action that’s suing them, or join a group arbitration.  Fallback position; you have to come to a Los Angeles court to sue them.
  • They don’t guarantee that the flashlight is fit for any use; nor that anything they say is true.

Ads, spam, robocalls: -1

  • They’ll beam ads at you and spam you.
  • They’ll share your data with other companies that will do the same.
  • If they sell their company, your data is part of the deal.

Lying and deception: -1.  “An IP65 waterproofing standard protects this light against water … ”  I”m impressed that 1TAC uses an International Protection Marking code for the level of protection their flashlight provides.  But, IP65 is not a waterproof level of protection.  “Water-resistant” would be more accurate.

Obfuscation: +1.  None found.

Phony reviews: -1.  I see lots of obvious shills touting the TC1200.  And the ones I’ve checked are pretty funny too; see “Bloopers” below.

Crummy product: 0.  From what I can tell from unbiased reviewers, it’s mediocre at best.  Amazon customers rated it an average 3.2 stars.  “Bought 3 of these. One started corroding after 5-6 uses within the first 2 months. One ran down new energizer batteries in a few hours. Company does not stand behind the product. They would replace the corroding parts but wanted to charge me for shipping and handling.

Overpriced: -1.  1TAC is asking $80 for this 1200-lumen, 5-function flashlight.  Amazon has several 1200-lumen flashlights, including this remarkably similar light for $10.

Bad service: -1.  I see many complaints about deceptive practices and failure to respond to phone calls and emails.  From Reviewopedia; “Attempted to call but was on hold over 30 minutes. Emailed customer service and was told to wait up to 24 hours for a response – it’s been over 48 hours. I think I’m out $94 – A hard lesson learned.”  The Better Business Bureau rates 1TAC B- with nine complaints.

Total score; -5

Unauthorized charges:  1TAC doesn’t accept PayPal; that doesn’t look good.

Conclusion: Buy a flashlight at your local hardware store.  There you can try before you buy, and you have a good chance of returning a product you’ve used.

laughBloopers:

  • The recessed tail switch can be operated with one hand …”  Ahahaha, stop it!  Every flashlight can be operated with one hand!
  • Tame reviewer InfinitePowerSolutions hypes 1TAC’s TC1200 flashlight, with prominent graphical links to a different vendor selling a different product; Military Supply USA.
  • TC1200 information 1Tac very rare became only at this time, but we will do our best to provide the specifications and qualifications of this perceived military too flashlight technology, which has just been made available to the public. It is said that the spotlight LED digital concentrations produce extremely bright, light and radiation that should not be used in a game, or as a light.”  This is from the tech-savvy web site Save Of Scam Activity.
  • Irrespective of your individual position or job-related status, handy tools are becoming increasingly popular.”  Thank you for that insight, The Tactical Pros.
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Zapped by 1TAC Flashlights

I have yet to see a web scam score a perfect -10 on the Scam-O-meter scale.  Will 1TAC’s TC1200 flashlight offering be the one?

Let’s find out!  It’s August 26, 2016.

Ridiculous claims:  Well, we’re not going to hit  -10 this time.  I see a couple of stretchers here, but–unlike Shadowhawk Flashlights–nothing ridiculous.  There’s no talk of how you can use this light to protect your family from the coming zombie apocalypse.  Nearly all the text on this website is about the light.    +1

Post Office box: 

  • Corporate: 814 S. Westgate Suite 105 Los Angeles, CA 90049.  A small office or apartment building, vacant in January 2016 if Google’s image date is correct (I’ve seen some wrong ones).
  • Returns: 880 E Wigwam Parkway, #120, Henderson, NV 89014.  Here I see “Rakuten.com Shopping;” see the Unauthorized Charges section below.  Reluctantly, I’ll stick to the program, and let 1TAC have a +1 

scamometer.pngOnerous terms: The Terms and Conditions boil down to this:

  • You can’t sue us, or join a class action that’s suing us.
  • We’ll take your money now; but we won’t “accept” your order until we ship it.
  • Refunds are available up to 30 days from the date of your ordernot the date you receive our product.  And shipping takes two to four weeks.  See Lying and Deception below.
  • To get a refund, you must return the product unopened and unused; see Obfuscation below.
  • If you reverse our charge on your credit card, that’s theft.
  • We don’t guarantee that our products are fit for any use; nor that they meet our own specifications.
  • We don’t guarantee that anything we say is true.  -1

Invasion of privacy: The Privacy Policy says:

  • We’ll use the information you give us and that we suck out of your browser to beam ads at you.
  • We’ll share it with other companies that will do the same.
  • If we sell our company, your personal data is part of the deal.
  • You can opt out by email or letter.  -1

Lying and deception:

  • 1TAC loudly advertises its 30-day money-back guarantee, but buries the fact that they count from the date of your order in their T&Cs.  The T&Cs also specify a delivery time of two to four weeks.  That leaves you, say, two days to get your unopened, unused product in the mail and claim a refund.
  • They claim that their flashlights are waterproof to the IP65 standard.  But IP65 is not a waterproof level of protection.  The “6” means the product is dustproof.  The “5” means that the product can withstand squirting by jets of water–not immersion.  Re: the video of boiled and frozen flashlights, see Onerous Terms above.  -1

Obfuscation: It sure looks like 1TAC does not want you to see the important links at the bottom of the web page:

hidden links

What 1TAC is hiding; Terms and Conditions, Privacy Policy and Disclaimer.  This is not how an honest business operates.

Also, the refund requirement of returning an unopened, unused product that I mentioned above isn’t in the Online Purchases / Return Policies section of the T&C.  It’s at the very end of the T&C, in another Return Policy.  Definitely -1.

Phony reviews: Vague, enthusiastic reviews by “independent” parties that involve a lot of hype, no product testing, and include a link to the online store aren’t credible.  These review sites get a share of the sales resulting from clicks on that link, and an automatic score of -1 from me.  1TAC works with lots of them.

For example, Sports Gear Central makes the self-defense pitch that 1TAC shies away from.   They describe the TC1200 as military, rugged, super-bright and wildly popular.  And they provide not just one, but five links to the 1TAC site.  -1

Crummy product: Despite lots of reviews, I haven’t yet found an unbiased review.  Amazon doesn’t carry 1TAC products.  And 1TAC is unknown to CNET.   0

Overpriced: Amazon is full of 1200-lumen flashlights.  Here’s one for $8.99.  85% of Amazon’s reviewers gave it five stars.  -1

Unauthorized charges: I found no reports of this problem.  However, 1TAC’s return address is a building signed “Racuten.com Shopping.”  According to SiteJabber, Rakuten is a disreputable Japanese online store with a record of alleged credit-card fraud.  0