This moon looks so pretty. What could possibly be wrong with it?
There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true (bad), +1 means false (good), and 0 means undetermined. I penalize the seller for statements made by shills. Contact information:
Web site: HDeals.US
Office address: Rue 9 N98 Hay Elmanar Youssoufia Safi, Morocco
Return address: Wang KaiKai, Qipei a4-1-201, dong yangshi jinhuashi 322100, China
Suspicious location: 0. Google Maps couldn’t resolve either address. Normally I’d ding them a point for this; but I think the problem is that the address’ formats are unusual.
Onerous terms: -1
- The guarantee period is 30 days from the date of your order – not the date you receive your lamp. Shipping is estimated to take up to four weeks (28 days). You may have only two days to get it back to them — in China.
- To be acceptable, your returned lamp must be unused. So much for “Satisfaction guaranteed.”
- Only regularly-priced items can be refunded. But the lamp is on sale, $16 off.
- You pay the return shipping — to China.
- They don’t guarantee that the quality of the lamp will meet your expectations; nor that anything they say is true.
Ads, spam, robocalls: +1. You can opt in to receive emailed advertising, and opt-out.
Lying and deception: -1. HDeals.US advertises a 90-day guarantee. But their returns policy specifies a 30-day guarantee.
Obfuscation: -1. Lots of pressure to buy now.
Phony reviews: +1. None found. (I’m ignoring the on-site testimonials, since there’s no way to check them.). I see an on-site form for adding a review.
Crummy product: +1. Amazon’s remarkably similar offering is rated 4.5 stars by 118 customers. It’s not unanimous; I noticed some grumbling about poor-quality 3D printing and harsh lighting. And of course I can’t be sure that the Amazon product is the same as that from HDeals.US.
Overpriced: -1. HDeals.US is asking $39 for their 4-inch model. Amazon has a 3.9-inch model listed at $18.
Bad service: +1. There are so many Hot Deals companies, and so many complaints about them, that I had trouble finding relevant complaints. Anyway my test “customer question” email was promptly answered.
Total score; 1
Unauthorized charges: HDeals.US doesn’t accept PayPal. This presents a particular risk when dealing with an overseas business.