Are you troubled by daily robocalls from “Elizabeth”? Then join me in letting Marriott’s megaboss know how you feel.
July 4, 2017
Mr. Bill Marriott
Executive Chairman and Chairman of the Board
Marriott International, Inc.
10400 Fernwood Road
Bethesda, Maryland 20817-1102
Dear Mr. Marriott,
“Hello, my name is Elizabeth …”. Like the movie “Groundhog Day” I get a phone call from Marriott every single day that begins with these words.
Elizabeth is a robot. She says she is in the Resort Rewards Center, and she wants me to book a stay in a Marriott hotel. I’ve tried telling her not to call me any more; it doesn’t work. I’ve tried blocking her number; she spoofs a different number every time, so this doesn’t work. I’ve tried not answering calls from cities other than Seattle; but now she pretends she has a Seattle number, so this doesn’t work.
So now I’m going to try writing to you. Think of the harm this relentless, low-class, aggravating sales campaign is doing to Marriott’s reputation. Imagine the chances that I will ever stay in one of your hotels again. Please have mercy and stop the robocalls.