Tacticult looks like an okay outfit. Is it?
Keep in mind that I’m not talking about illegal advertising; I’m talking about signs that a seller is a scammer (someone who takes your money by trickery or theft). I’m using my Scam-O-Meter scoring system; -1 means true, +1 means false, and 0 means undetermined.
Suspicious location: -1. Buried in the Terms of Service I found PO BOX 16466 Saint Paul MN, a mailbox (obviously).
Onerous terms: -1
- You have just 7 days from the day you receive it to return the laser if you don’t like it.
- You have 30 days to return it if it’s defective. They charge a 20% restocking fee.
- They don’t guarantee that anything they say is true.
Ads, spam, robocalls: +1. They only send marketing emails if you opt in; and you can opt out.
Lying and deception: -1. A 30-day “100% satisfaction guarantee” is advertised. But the Terms describe a 7-day satisfaction guarantee. The 30-day guarantee is a “free from defects” warranty. They charge a 20% restocking fee; what, then, does 100% mean?
- Countdown timer to make you think you don’t have time to make a careful decision.
- “Spin the wheel” game to get a coupon that you can only use for the next 10 minutes; more pressure to decide quickly.
Phony reviews: +1. None found.
Crummy product: 0. I found no information — sorry!
Overpriced: 0. I couldn’t find any similar products. Most small lasers seem to be either presentation pointers or gunsights. Here’s a $18 laser pointer on Amazon that you can also use to tease your cat.
75% discount: +1. False.
Total score; -1
Unauthorized charges: I found no reports of this. Tacticult accepts PayPal.
Conclusion: Almost OK. The guarantee terms are harsh, and different than advertised.