“Theres is a strange company i brought headlamps from that i find very expensive i brought 3 headlamps falling in to the “buy more than one so the price lowers” trap and the batteries which they sell separately. …” This from Nick, a Puerto Rican resident. In addition to the chicanery that web scammers put their American victims thru, he had to deal with obstacles to international payment, shipping and legal recourse.
On April 8, 2017 let’s turn the lights on Primitive Survivors. There may be nothing illegal or wrong with the following business practices. But they suggest that the seller is not to be trusted. I’m using my Scam-O-Meter scoring system; -1 means true, +1 means false, and 0 means undetermined. I penalize the seller for statements made by shills.
Ridiculous claims: -1
- “Use the strobe setting to disorient and confuse your opponent,” advises paid shill TL900.com.
- 75% discount; read “WE ARE SCAMMERS.”
Post Office box: -1. True.Corporate headquarters; 1863 Pioneer Pkwy E Suite 222 Springfield, OR 97477.
Onerous terms: -1
- To get a refund, you must obtain an authorization number and return the product within 30 days of receiving it. If you return it in the original, unopened package (meaning you can’t test it), they’ll only charge a 20% restocking fee. Otherwise, the restocking fee is 25%–if they choose to accept the item. They won’t except damaged products.
- They don’t guarantee that the product is fit for any use; nor that anything they say is true.
Ads, spam, robocalls: +1. This doesn’t look like a problem. “All the ways we reach out to customers are through people who have opted into our list and are interested in our products,” writes CEO Charlie Deleon Guerrero. “Occasionally we send out newsletter promotions from sponsored companies, but we follow all can spam compliance with this and take opt-out unsubscribing requests very seriously.”
Lying and deception: -1.
- The order form is pre-filled for a quantity of five headlamps ($150), two of which are “free.”
- A Better Business Bureau complaint says “No where in the advertising does it tell the buyer that these special type batteries and charger are not included. this leaves the item completely useless without the batteries.” I saw no mention of this in the webpages or video. Nick wrote about this too. Apparently, they don’t reveal it until they have your credit card number. They charge an additional $28 for a battery.
- Nick wrote “When i told them to cancel my order, instead of cancelling they applied a 50% discount because its their policy.” But their Terms document includes no such policy.
- They advertise free shipping today only, to make you think you don’t have time to make a careful decision.
Phony reviews: -1. The usual collection of paid shills, tho several claim hands-on experience. “Most people stay away from LED head gear because they’re notorious for being bulky and heavy,” starts out Prepping Pros. According to an Amazon review, so is this one.
Crummy product: 0. Unbiased previews are hard to find. I see no consensus among the eight Amazon reviewers. The five star reviews aren’t very convincing.
Overpriced: -1. Primitive Survivors is asking $59, and I’m not sure you get a battery with it. Here’s a similar headlight on Amazon for $18, battery included. Rated 4.3 stars by 68 buyers.
Unauthorized charges: 0. One BBB complainer wrote, “… the order page confirmed automatically without my consent …” I’ve found no other reports of this.
Final score: -6
Go to REI and ask a knowledgeable salesperson to show you some headlamps. Forget about using one in combat.
- “Choosing the best product is very annoying if you are a great deal of options. In fact, from now on, you do not have to experience this stage have selected a convincing flagship called TL900 Headlamp,” enthuses Health Supplement Reviews.
- “This light is carp,” warns an Amazon customer.