I’ve received hundreds of replies and comments about my posts like this one covering LUX HD450 phone lenses. My posts warn people that the lenses are crummy, and that the company steals from buyers’ credit card accounts. Still, among the replies are several that have mistaken me for the LUX HD450 company. Here is how I’ve been answering them.
I am just a blogger and reviewer; I have no connection to the lens company. I only posted some articles about them. So I can’t do anything about your order. Sorry!
How to contact LUX HD450:
2658 Del Mar Heights Rd #368
Del Mar, CA 92014 USA
International Returns Address:
PO Box 7574
Milton Keynes, MK119GQ, UK
My advice is:
- You can try calling the company. But beware; they may try to trick you into waiting until you can’t get your money back from your credit card issuer. They may tell you promises and lies, such as fake shipment tracking numbers.
- Refuse to accept any packages you receive from the company, and return them unopened.
- Call your credit card issuer’s fraud department, and request that their charges be reversed and your card blocked. Request a new credit card.
- You’ll have to move any scheduled or automatic payments that you’ve set up on your old card over to the new card yourself.
I know from personal experience that changing credit cards is a huge nuisance. But I think this is the quickest, surest way to free yourself from a credit thief. Some readers have also forced LUX HD450 to refund their money by complaining to the state attorney general or the Better Business Bureau. The FTC has posted advice on how to report online fraud.
If you still want this type of lens, you can safely buy similar ones on Amazon. You’ll see a variety of products there; pay attention to the customer reviews, most of which are honest.
Here are some more detailed suggestions for getting your money back.
Now, a bit of straight talk about taking better pictures. Putting different lenses on any camera can be fun. Keep in mind, tho, that you can’t make your phone into a better camera by clipping a lens to it. A photographer could explain why, and probably tell you more than you wanted to know. Put simply, that would be like making hamburger into prime rib by putting steak sauce on it. The sauce may make the hamburger more fun to eat, but it’s still hamburger.
Photography is an art. With a little effort and guidance, you can learn to do it well enough to enjoy yourself and create nice pictures that people will admire–even with just your phone. As you learn more, a better camera can become a great tool. But a better camera won’t by itself make you a better photographer.